In a perfect world, there should be a harmony between what business goals dictate and what compliance requirements impose. This idealistic harmony rarely exists for several reasons. Some companies believe that they cannot afford to make changes in their way of doing business and adjust to a variety of compliance requirements regarding affirmative action, safety regulations, manufacturing processes or other employment related regulations. Some other companies believe that since they are stellar performers in almost all aspects of their business they probably will not be hit by an audit. Some companies simply don’t know better – they don’t follow changing regulations, trends in auditing, etc.
All these practices can, in the end, be more costly and disruptive than complying in the first place. The goal should be to integrate compliance into every process so that it becomes automatic and you are prepared long before the auditor (inspector) shows up at your front door.
In this issue, Dick Warren writes about the recent OFCCP audit trends and suggests several steps to develop an “audit-ready” Affirmative Action Plan. With several examples of the cost of safety procedures in recent OSHA citations and the steps to avoid them, Vija Kelly stresses the fact that in most cases is less expensive to adhere strictly to the rules out of the gate than to address them after an inspection. Dick Lee speaks about another type of harmony – one that affects us all – the harmony between a costumer-centric healthcare and the business goals of the healthcare providers. His advice applies to any type of organization.
This conversation about harmony should continue at all levels in your organization. Download the Harmony issue.